Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • Only regular priced items may be exchanged, unfortunately sale items cannot be refunded or exchanged.
  • We can only accept purchases made directly from www.vvwear.com or our Stores for return.
    If you have purchased via our 3rd party retailer, please reach out directly to them.

 

SHIPPING

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time frame to receive your exchanged product may vary.
  • If you are returning an item over THB2,000, you should consider using a shipping service that offers tracking or purchasing shipping insurance.
  • We offer no guarantees towards the receiving of your returned item

To return your product, you should mail your product to: 

VV Nine One Co., Ltd.
88/120 Sampeng 2 Soi 3, Kanlapaphruek Road, Bangkhae, Bangkok Thailand 10160

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